What is Call Logic™?

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Call Logic™ is a Cloud-Based (TCPA Compliant) Advanced Call Center Technology that Provides Two Auto-Dialing Options…

Power Dialing

i.e. Progressive Dialing*

Preview Dialing

i.e. Click-To-Call Dialing*

Call Logic™ Enables You To…

Plan

Outbound Call Campaigns

  • Import and Organize Contacts
  • Set-Up Call Campaigns & Dialing Speed
  • Assign Call Campaigns
  • Customize Caller ID
  • Customize Emails, Scripts & Dispositions
  • Record Custom Voicemails

advanced-call-center-technologies

Execute

Outbound Call Campaigns

  • Option 1: Power Dialing Pace
  • Option 2: Click-To-Call Dialing Pace
  • Preview Contact Info Before Dialing
  • One-Click Pre-Recorded Voicemails
  • Live Transfer/ 3-Way Calling
  • Record History Notes/ Send Emails

Evaluate

Outbound Call Campaigns

  • Whisper Coaching
  • Usage Reports
  • Summary Reports
  • Detailed Reports
  • Review Call Recordings
  • Monitor Management Dashboard

*Each of these Advanced Call Center Technologies can be used at anytime